Frequently Asked Questions
Everything you need to know about our products, ordering, and compliance. Can’t find your answer? Contact us directly.
General
What does "Research Use Only (RUO)" mean?
All products offered by High Tide Compounds are designated strictly for laboratory research purposes. They are not approved for human or animal use and must only be used in controlled scientific environments.
Are your products intended for human or animal use?
No. All products are strictly for research use only and are not intended for human consumption, veterinary use, or clinical applications of any kind.
Are your products approved by the FDA?
No. Products sold by High Tide Compounds have not been evaluated or approved by the U.S. Food and Drug Administration for medical, diagnostic, or therapeutic use.
Do you provide dosing or usage instructions?
No. We do not provide dosing information, administration guidance, or usage instructions outside of legitimate laboratory research contexts.
Who is eligible to purchase your products?
Products are intended for individuals who are 21 years of age or older and have the appropriate knowledge and training to handle research materials in a laboratory setting.
Products & Quality
re your products tested for quality and purity?
Yes. Each batch undergoes third-party analytical testing to verify identity, purity, and overall quality prior to distribution.
What level of purity can I expect?
Our products are manufactured to meet high purity standards, typically exceeding 97%, with many batches testing at 99% or higher based on analytical results.
Do you provide Certificates of Analysis (COAs)?
Yes. Certificates of Analysis are available for all products and provide batch-specific verification of testing results.
What testing methods are used?
Common analytical methods such as High-Performance Liquid Chromatography (HPLC) and Mass Spectrometry (MS) are used to support product identity and purity.
Are your products pharmaceutical grade?
No. All products are classified as research-grade materials and are not intended or marketed as pharmaceutical products.
Compliance & Safety
Why are your products labeled "Not for Human Consumption"?
This labeling is required to clearly distinguish research materials from substances intended for medical or personal use and to ensure compliance with applicable regulations.
Do you operate in compliance with industry standards?
Yes. High Tide Compounds operates in alignment with Research Use Only (RUO) guidelines and maintains practices designed to meet applicable regulatory and payment processing standards.
What happens if products are used improperly?
Any use outside of research purposes violates our policies. The purchaser assumes full responsibility for proper handling and use of all materials.
Orders & Shipping
Where do you ship?
We ship within:
N/S America
N/S America
Australia
Europe
Asia
How quickly are orders processed?
Orders are typically processed within one business day.
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Which shipping carrier do you use?
We ship orders via USPS, FedEx & UPS.
Will I receive tracking information?
Yes. All orders include tracking information once shipped.
Can I cancel or modify my order?
We will do our best to accommodate changes or cancellations prior to shipment; however, this is not guaranteed once an order has been processed.
Payments
What payment methods do you accept?
We accept :
Zelle
Paypal
Venmo
Bitcoin
USDT
Bank Transfers
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 All transactions are subject to verificationÂ
Are orders subject to review?
Yes. Orders may be reviewed or flagged to ensure compliance with our policies and to prevent unauthorized or high-risk transactions.
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Returns & Refunds
What is your return policy?
Due to the nature of research materials, all sales are generally considered final. Please refer to our Refund Policy for full details.
What if there is an issue with my order?
Any issues such as damage, incorrect items, or quality concerns must be reported within 7 days of delivery. Please refer to our Refund Policy for eligibility and resolution details.
Storage & Handling
How should research peptides be stored?
Storage requirements may vary depending on the compound, but products are generally stored in a cool, dry environment. Additional storage considerations may apply after reconstitution.
What is lyophilized peptide powder?
Lyophilization is a freeze-drying process used to improve the stability and shelf life of research compounds.
Still Have Questions?
Our team is ready to help. Reach out and we’ll get back to you within one business day.